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Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access …
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction.…
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally,…
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. This according to the vendor, results in global enterprises including IBM, American Express, PayPal, and Quest Diagnostics achieving better win rates, larger deals, and higher customer retention.
Seismic is headquartered in San Diego with additional offices in North America, Europe, and Australia.
Seismic Features
- Supported: LiveDocs Technology
- Supported: Real-time content engagement analytics
- Supported: Predictive content
- Supported: Robust integration capabilities with Salesforce, Outlook, marketing automation platforms, and more
- Supported: WorkSpace: the sales content collaboration forum
Seismic Screenshots
Seismic Video
Introduction to Seismic
Seismic Integrations
Seismic Competitors
Seismic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Highspot and Showpad eOS® are common alternatives for Seismic.
Reviewers rate Support Rating highest, with a score of 7.5.
The most common users of Seismic are from Enterprises (1,001+ employees).
Seismic Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 80% |
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(128)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access to relevant materials. Users rely on Seismic to streamline business processes by creating and sharing consulting materials, agreements, legal notices, and training resources. It serves as a comprehensive online library for marketing collaterals, video accessibility, and a repository for company information and tools. With Seismic, users can ensure they always have the latest version of product information like use cases, datasheets, pricing, and presentations at their fingertips. The platform has been instrumental in solving the issue of not having relevant sales content when needed by providing a centralized source for up-to-date documentation. Additionally, Seismic helps gauge interest on the receiving end by tracking how long prospects spend viewing the literature sent. Its tracking feature also provides valuable feedback on prospect engagement, helping users act promptly. Whether it's managing case studies, pitch decks, or marketing materials, Seismic simplifies content maintenance and ensures that users have access to the most recent versions. By replacing the need for multiple outdated repositories and consolidating information in one place, Seismic enhances efficiency, maintains brand fidelity, and generates frequently used tools and documents with ease. Users find it user-friendly and easy to navigate, benefiting both the user experience and content management. The platform serves as a central collateral hub for sharing sensitive content like presentations, product documents, sales content, and training materials across various departments within an organization. It addresses version control issues and ensures consistency throughout the organization while providing customization options for dynamic distribution without compromising brand identity. With features like LiveInsights for data-driven decision-making and integration with Salesforce and email tools, Seismic streamlines content distribution to the sales organization and provides visibility into prospect engagement. Overall, Seismic is widely used in multiple departments such as sales, marketing, consultant relations, relationship management, etc., to create presentation books and maintain consistency in content. It has received overwhelmingly positive feedback and is considered an essential tool for sales enablement success.
User-Friendly Interface: Users have commended Seismic for its user-friendly interface and intuitive design, which have made it easy to navigate and get accustomed to. They find the interface responsive and appreciate the ability to easily customize documents.
Seamless Integration within Salesforce and Outlook: The integration of Seismic with Microsoft Outlook is seen as a significant benefit by users, as it allows for seamless access to Seismic's features within their familiar email client. This integration has been highly appreciated by users for providing easy access to the content they need without having to leave the programs they already use.
Time-Saving Features: Users value the time-saving features in Seismic, such as the ability to save favorite collateral pieces and view recently used content. These features streamline workflows by providing ready access to various sales collateral and allowing users to add specific content while tracking recipient access.
Confusing User Interface: Users have consistently found the user interface of Seismic to be confusing and difficult to navigate, hindering their overall experience. Several reviewers have expressed frustration with the layout and organization of the system.
Terrible Search Features: Many users have criticized Seismic for its poor search functionality, which often provides irrelevant results. This has made it challenging for users to find the documents they need, rendering Seismic ineffective for their purposes.
Difficulty in Document Management: A significant number of reviewers have reported difficulties in managing documents within Seismic. They find it cumbersome to navigate through a large amount of content and struggle to locate specific resources. As a result, these users feel that Seismic is not meeting their needs effectively.
Users commonly recommend the following for effective use of Seismic: connect with Seismic's technical support team for helpful answers and assistance, get involved in Seismic's Early Access communities to pilot new features and stay updated, and seek advice from other companies that have implemented Seismic for tips, tricks, and best practices. These recommendations highlight the importance of seeking support, leveraging community resources, and learning from others' experiences for a successful implementation and utilization of Seismic.
Attribute Ratings
Reviews
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March 31, 2022
I Know this Can Work for You Too!
We use Seismic as an online library resource for training, storage for marketing collaterals, video accessibility, and a marketing respository for sharing helping company information and tools.
- Email collaboration
- Inserting video testimonials
- Product cards and menu's
- Team collaborative tool sharing
- Archive for marketing brochures
- Supplemental tool with Salesforce
- Chat line to get quick assistance
- Add video tutorials
March 16, 2022
The One Stop Shop For Sales Content
My team used Seismic as our source of truth for all sales training - specifically for our SDRs, ISRs, Account Executives, and CSMs. It was a great tool that allowed us to put all our training materials in one place as well as keep consistent, real-time track of our reps' progress and performance. Every incoming rep used Seismic for their onboarding, and all our reps continue to use the tool to locate important documents, review repeating attestations, and deliver standardized content to our customers and/or prospective buyers.
- Extensive and customizable content library for reps and managers alike.
- Access levels for certain trainings and documents.
- Simple to navigate and well organized.
- One-stop shop for everything reps needed in terms of collateral, employer-related items, and sales/product coaching.
- Only one complaint. I wish the tool allowed users to have an Archive type folder that allowed them to get document history as changes are made and new renditions come out.
March 15, 2022
Good tool, but really depends on what you put into it.
Overall it's a good tool, but it's only as good as the content that is uploaded. We have an immense amount of content, but I can't tell if we haven't uploaded everything to the tool or if the search isn't always that great. One thing that I'm not a huge fan of is that when Google drive docs are used if you want to download or save it, it's pretty clunky. It requires you to connect your google drive and then remember where it saves the file. Otherwise, if you try to download it gives you a .slides file which Google slides doesn't even recognize as its own.
- Content sorting.
- Allowing me to easily see internal vs external content.
- Centralized repository.
- Handling of google drive data.
- Sharing content - it's nice that they have the option to send from the platform, but I don't always want the prospect to have to put in their info/know that they are being tracked.
We use Seismic for all product information, Usecases, datasheets, pricing, presentations everything I need to do my job. I can directly send to clients and track activity on those. Save items as favorites. I am always confident I have the latest version of anything.
- Most recent viewed.
- Favorites
- Search capabilities.
- Newly added.
- More detailed dashboard.
- Customizable home page.
- Help with workspace.
March 15, 2022
If you don't want to lose your mind
It is a wonderful platform that allows for all of the documents we need in all departments to be accessible to any and every person with the proper permissions. From one-pagers to full scripts and role plays Seismic is a great go-to if you are in the business of staying away from paper.
- Organization by department.
- Organization by type.
- Ease of use.
- Very resourceful.
- Search could be more refined.
- A table view of all options would be nice.
- More training.
June 10, 2020
Seismic for Sellers & Partners
Score 9 out of 10
Vetted Review
Verified User
Seismic was used by both internal sellers across the whole organizations and we made it available to sellers at our partner (reseller) organizations. We implemented Seismic to eliminate the tribal knowledge barrier as well as dozens if not hundreds of product-specific SharePoint sites with TONS of outdated content. We solved for the single source of sales news challenge we had for our globally distributed sales organization.
- Curating content.
- Available via cloud and on mobile devices.
- Trackability of customer views of content.
- Search results could be challenging; too many results returned overwhelmed users.
- Walk-Me guides!!! Seriously...
- Can be steep learning curve if not in the tool every day.
April 04, 2020
Seismic: Shake up the Status Quo!
Within our company, Seismic is being used by the entire organization to house our collection of materials, slides, and training. Every time we need help with a certain product question or on a call, we can use Seismic to get to all of our resources, which is super helpful to be able to save it all into one place.
- Seismic makes finding the documents you need extremely easy: search, files, etc.
- Seismic holds everything in one place. I don't have to go to multiple locations.
- Seismic makes viewing files (and downloading) seamless.
- Seismic has a great UX design.
- Seismic is efficient for every department within our organization.
- Seismic can be difficult to search. I feel like I have to go through so many files/folders.
- Seismic can take a long time to download I've noticed. This could be due to my wi-fi, but I've noticed it takes longer than other locations.
- I would like to see the UI work a little better, it can be hard to understand how to navigate it all.
February 12, 2020
Seismic for Content Management
Seismic is used as our content management tool. It is used by many departments - Sales, Account Management, Product, Marketing, etc - to efficiently organize and disseminate information to our internal and external stakeholders. It addresses the issues of version control, copy control, and organization of all materials needed for our external facing teams.
- Content Management
- Profile Settings and Security
- Proactive help from Support
- Mobile integrations
January 09, 2020
Great Sales Enablement Software
We are using Seismic in our company in two ways for all of our sales organization: the first use is as a repository for all Sales content like Docs, PPTs, PDFs. All the official information of the company regarding sales strategies, product sales plays, and content is stored in Seismic. The second use is for MeetingSpace.
- Tracking of a documents usability.
- Bookmarks for documents.
- Search engine.
- MeetingSpace adding new documents.
November 25, 2019
Seismic is a must for large sales teams
Seismic has been instrumental to our company's Salesforce. These tools help solve the issue of not having relevant sales content when our executives need it most. With so many places that our teams use to store and share content, it has created a lot of confusion about where to find the single source of truth and most up to date content. Seismic solves this problem for us.
- Search for content that is relevant to our different business units.
- Push/blast notifications about our business to our global sales teams.
- Customize content using the live-docs functionality.
- I'd like the search functionality to include a semantic search. This is apparently on the roadmap.
- Setting up the live docs is a little difficult at first. But it's easy once you get the hang of it.
- Maintaining a clean doc center has been a struggle. We have a lot of content and need an easy way to maintain it.
November 24, 2019
Seismic delivers more than just content.
Seismic is the primary content management system Rackspace uses, and it has a big influence on sales enablement success. It is synced to multiple platforms including Kapost, Outlook, Salesforce, Slack, and Salesforce Communities. It is primarily used by sales employees, but the adoption is very high and there is a need to have more internal licenses allocated. Seismic is important to us because we are able to have consistent messaging, content, and a single source of truth.
- Seismic is easy to use for both admins and end-users.
- Seismic has an extremely helpful customer success team and tenure technical specialists.
- Seismic is constantly innovating, and the new feature releases are great!
- Seismic is my favorite tool I use for admin every day.
- Seismic really needs to update the Profile Builder landing page feature. Nobody uses Microsoft Silverlight anymore and the out-of-the-box landing page builder is very hard to use. It does not allow for custom branding.
- I wish Seismic allowed for a color categorization option in the search results page. End-users don't understand the file structure within profiles because they are concerned about the content itself.
- The data and analytics dashboards lack a bit, but I hear that is changing.
Seismic is being used by our US and Canadian sales force (about 100 users), along with our marketing team and Seismic admin. Seismic is our central document repository for all marketing and sales collateral to support our sales reps to be successful and provide the necessary tools. This platform is how our sales reps communicate with our doctors and send product literature.
- LiveSend analytics, so sales reps can understand when and how doctors engage with our product content to make more informed selling choices.
- LiveDocs which allows custom presentations to tailor content for specific customers.
- Workspace to create a personal share drive for reps to customize their product storage.
- We see bugs and glitches every so often when a software update is needed.
- We'd like to have LiveSend have the ability to email many customers at one time.
- The iPad app [should] have the search toolbar functionality when searching in the Live Send view.
November 20, 2019
Seismic provides excellent Customer Support
Score 10 out of 10
Vetted Review
Verified User
Our organization currently uses Seismic to store, manage, and send content used by our sales people to their customer, to better position themselves to be efficient and effective at their jobs. Our organization supports sales teams across multiple industries, and through it tools and resources, Seismic allows us to give them what information they need when they need it.
We are able to store and organize sales material in a way that makes sense for each of our sales teams and sales support teams. Sales people are able to send customer facing material to their customers and receive real time insights into what material the customer was most interested in, so they are better prepared for the next conversation with that customer. This solves the problem of bringing too much information to the customer, as well as pulling in Subject Matter experts in too early or late in the sales process.
We are able to store and organize sales material in a way that makes sense for each of our sales teams and sales support teams. Sales people are able to send customer facing material to their customers and receive real time insights into what material the customer was most interested in, so they are better prepared for the next conversation with that customer. This solves the problem of bringing too much information to the customer, as well as pulling in Subject Matter experts in too early or late in the sales process.
- Seismic provides quick customer support when there are issues or questions.
- Seismic's tools address common issues faced in the sales enablement space.
- Seismic provides metrics and insights that are extremely valuable.
- There have been a few times where issues with a server leads to a slow user experience or users are unable to use the platform for a small period of time. Bringing these to a minimum would greatly enhance the user experience.
November 20, 2019
Time saving and fun program to use!
We currently use Seismic as a content library, in addition to use all of its livedoc and automation properties to update materials on a quarterly basis. We use a wide variety of Seismic's functionalities to improve and optimize our quarterly update process. It has helped our team out a lot by replacing the master slide feature we previously hads in InDesign. I also really love that our end users have the ability to add minor customizations when they download pitchbooks; it has saved our marketing team a lot of time on top of our compliance team because fewer books need to be created and thus reviewed. The biggest issue I have right now with Seismic is the delay in generating pitch books and pushing updates on reference slides.
- Automation
- Shared slide model is a time saver
- Customization for end users - specifically content selector (it's my favorite)
- I wish Seismic had spell check on the website (content manager)
- I wish we could push updates on reference slides
- It can be very slow when generating a PDF
November 07, 2019
Seismic is a game changer for sales enablement
Seismic is primarily being used by our sales, sales ops and client success teams. It enables them find related sales and marketing content quickly and easily and share that content with clients and prospects. Seismic also is integrated into the tools they use daily (Outlook and CRM) and when sales sends marketing assets through Seismic, marketing can see how engaging and relevant the content being shared really is.
- LiveSend links are the biggest asset.
- Analytics are huge to us being able to track what assets we should spend more time creating and which we should look to remove.
- Dynamic folders help me to filter the content for my sellers.
- Write back functionality for CRM so users can see what has been sent through Seismic tied to an opportunity
- More ways to "favorite" an asset
- More ways to filter or rank assets
November 07, 2019
Before Seismic, Our Sales Team Never Knew How Much Content We Have!
My organization uses Seismic to share content with the sales team and to monitor the performance of that content. We track when the content is used and how effective it is at the point in the sales cycle.
- The support team at Seismic is excellent. They are quick to respond and continue to work through any concerns until we are satisfied.
- Seismic is always pushing to do things better and create a better user experience.
- The profiles within Seismic make it easy for users to find content.
- For admins with low tech skills, the backend of Seismic could be more intuitive.
I am part of a small proposals team that belongs to a larger sales operations team. We use Seismic to generate product-specific proposals (from a larger library of content for dozens of products) for our salespeople to present to customers. One of these proposals is part of our larger response to a customer RFP. Occasionally our salespeople will use Seismic themselves to generate these proposals, but typically it's just members of the proposals team.
- Friendly, helpful customer service from Seismic staff.
- Rarely, if ever, offline for maintenance. Service is almost always available.
- Our content seems secure. We haven't lost any content.
- It's very difficult to edit/update the content in our LiveDoc because of the way it was coded by Seismic. They are in the process of helping us fix this problem, but it hasn't been ameliorated yet.
- Responses to questions submitted via email are not always responded to in a timely fashion.
- I know this is the same as the first bullet, but it bears repeating that the LiveDoc is laborious to update. The inability to edit content easily is a hindrance to our daily workflow.
November 07, 2019
Finally a sales tool that sales people are genuinely excited about!
Seismic is currently being used by our sales organization and the business development team. Seismic allows our users to easily access relevant content and information that they need to effectively engage with prospects and customers.
- The search and filtering functions are top of the line.
- The workspace provides a lot of flexibility in how people manage, edit and collaborate with content.
- The live insights from content engagement are probably the biggest plus to this platform.
- The dashboards and reports are extremely detailed and flexible.
- They could work on a more personalized microsite experience.
- The speed of the website could be faster.
Seismic is used within our client-facing teams including new business and account management. This platform has helped us organize all content that we sent to prospects/clients. Version control, tagging (internal vs. external), tracking content, analytics on what's working/not working are some of the key-value points that Seismic brings to our organization.
- The organization of content is huge. We tag content based on industry, internal or external, document type, etc. This helps our team find the content they're looking for with ease.
- Tracking capabilities. By sending out content with Seismic, we know what content is working and what our prospects/clients find valuable. This allows us to better time our outreach and also make adjustments to content based on analytics.
- LiveDocs - This feature is huge, giving us the power to create word documents and powerpoint presentations through automation.
- More training surrounding the LiveDoc functionality and use-cases from existing clients. We know how this feature works, but it would be nice to see how other clients are using this and what works the best.
- The NewsCenter and highlights are a great way to to get information across to the organization, however, understanding best practices for this would be extremely helpful.
- I'd like to see a better-designed analytics page - having a breakdown between the user, administrator, and manager of the client-facing teams. Dedicated reports that are automatically sent to individuals based on usage.
Score 10 out of 10
Vetted Review
Verified User
Seismic was originally purchased for our sales department's use. Marketing also uses it as content creators. We have since extended our user base to include our product managers, client success and professional services, and teams. The business problem it addresses is tied to saving our reps' time on admin tasks and giving them back more time to focus on sales activities. This is done by making our content easy to find, right where they're doing their job within Salesforce. The analytics we have on what's working allows us to know what content to produce and what can be archived, thus making the right content easier to find.
- Searchability - The tagging is great and makes it easy to find what you need.
- Salesforce integration - Our reps don't need to leave the opportunity they're working on! They can find the content they need right there and add it to their Workspace to start collaborating with the account team. The predictive content helps them get content needed based on the deal stage and industry of the account.
- Analytics - We get great analytics on content engagement. Also rep engagement.
- Profiles - We can have as many profiles as we need based on group. So if you want sales leaders to have access to certain content that others shouldn't you can have a profile for them. We also use this for channel partners.
- G-Drive Integration - This is in the works but I think this could be better. We moved a lot of content over from GDrive and had to convert is all to Microsoft content so that the editor worked. It's very easy to sync your content over from G-Drive however. But you can't edit it.
- The Profile Builder is a little tricky. You have to be in Internet Explorer to use it. Luckily it's not something I have to do often but when you want to make look and feel changes to your Doc Center it isn't the easiest tool to use.
October 31, 2019
Seismic is a great tool, but needs some improvement
Seismic is being used across the whole organization, mainly by our sales team. It is a great content management tool where our users visit to retrieve the content they need for their specific business use cases.
- Seismic is user-friendly.
- Seismic has on-call support staff.
- Seismic is customizable to some extent.
- Seismic can improve on search filtering functionality.
- Seismic can improve on the case study content selector functionality for LiveDocs.
October 31, 2019
Great for automated PPTs
Currently, Seismic is being used within the customer success org. It addresses the need for our account managers to show a clean, formatted, integrated PPT to our clients that pulls directly from their Salesforce accounts. It also helps our reps have the information they need to be successful right at their fingertips.
- It's very visual, especially within the LiveDoc form feature.
- The tagging and searching work well.
- It integrates well into Salesforce and content can quickly be downloaded.
- Overall the service is pretty good and the product works, I'm just not sure it's a solid enterprise solution.
- The editing in Microsoft Silverlight feels ancient. I would consider staying with the product if they get this fixed.
October 31, 2019
Game changing software and support
Seismic is being utilized within the Sales and Marketing Organizations currently. We use Seismic as a repository of digital enablement and marketing materials both internal and external-facing. This may include marketing collateral, slide decks, battle cards, or general sales supporting material. It's used across our entire organization. It solves the problem of having multiple documents located on multiple shared repositories. Seismic organizing all our docs and indexes them for easy access. Seismic also allows us to track analytics on outgoing collateral to prospects as well as a way for members of our sales and marketing teams to collaborate, share and comment on collateral and help our teams focus on areas of opportunity.
- Analytics.
- It allows the organization to control which versions of documents are released internally.
- Allows all documents and resources to be searchable.
- Heavy initial lift for setup (i.e Content upload, tagging, and organization of content/materials).
- Users sometimes have difficulty finding particular documents if they aren't tagged correctly.
May 23, 2019
Streamlining the Sales and Prospecting Process
Seismic is being used to organize all of the sales collateral for our organization, allowing us to quickly search and identify the most relevant pieces to share with our clients no matter the situation. We have the ability to filter by product, by market, view both internal and external facing documents and highlight favorite pieces to be shared with our customers and prospects. This helps not only with outreach, but also provides us with great internal resources so we can always be improving our knowledge about our solutions and offerings.
- Seismic has been great at keeping collateral organized so that it can be filtered and searched quickly for the best possible outcome for our customers and prospects. The easy to navigate interface is user-friendly and presents a great look for the organization as well.
- Seismic's integration within Salesforce and Outlook means that I don't have to waste time going outside of the programs I already use to find what I need, which saves me time and helps me work more efficiently.
- The ability to save favorite pieces and view recently used collateral allows me to quickly flow between what has been most effective for me recently, allowing me to save time and energy.
- Honestly, in my role, Seismic has been exactly what I need. I haven't hit any significant snags or issues with the system, and I have never had any issues finding exactly what collateral was needed for the current situation.
May 17, 2019
Seismic is a great tool
Seismic is being used to create client stewardship reviews, marketing packages, and housing our most current and relevant marketing materials to ensure consistency throughout our division.
- Intuitive site.
- Different levels of organization.
- Speed.
- In my use, I don't see any.